Designing together for the future
|Click Here to subscribe to the Champion Minute Newsletter to receive updates about our company/products.
Commitment to Quality
Champion Commitment to Quality mission is to
produce superior quality products and services
- delivered on time at competitive prices to
the customers and communities we serve. The
dedication of Champion Window and Door is pervasive
- from administration to production. We are
dissatisfied with any level of defects in our
products, service, or information, and always
strive to provide the best and most pioneering
Quality is the responsibility of each and every
employee of Champion Window and Door. It is how
we measure the degree of excellence with which
our products and services satisfy the needs of
our customers. Our quality initiative encompasses
not only customer care itself, but the safety
and health of our employees, the development and
control of manufacturing practices, and the way
we choose to serve and improve our overall service
to our customers.
In order for us to achieve these goals, we must
maintain a focus on all of the "processes"
the organization performs with the goal of doing
all tasks better throughout time. We have adopted
a model for achieving our goals. We refer to it
as our "Continuous Improvement" or "Kaizen"
Our commitment to "Continuous Improvement"
is a never-ending process. As our customer requirements
and business needs change, we modify and improve
processes to adapt to those changes. Understanding
the goals and unique requirements of each customer
enables us to address changes in processes in
an innovative and pro-active manner.
Our quest to achieve total customer satisfaction
begins with the notion that there is not only
one best way to do things, but through a collaboration
of ideas we can consistently improve. We strive
to achieve these goals by empowering each and
every one of our employees to initiate actions
- simple to strategic - in controlling and improving
our service and manufacturing processes. Through
technical growth and promotion of mutual respect
for each other's abilities, we will continually
strengthen our core capabilities and improve our
Champion Window and Door was founded on quality
performance for our customers and clients. For
more than 52 years, the Champion commitment to
superior quality has fueled our past growth and
continues as the basis for our future.